JD Power ranks mortgage servicers

JD Power & Associates recently ranked mortgage loan servicers on the basis of customer santisfaction.  They looked at these four areas to determine the best and worst:

  • annual account review/administration
  • payment processing
  • billing statements/payment coupon book
  • contact
  • Here are the results.  Kind of interesting.  Do you have any experiences that you’d care to share regarding your servicer?  Leave them in the comment box below.